Given the impact the outbreak of COVID-19 is now having on businesses around the world, we wanted to take a moment to share our commitment to business continuity with you.
Availability of Our Team
We are a globally distributed team, with employees who work remotely as well as in the office. We have business continuity plans in place, and our employees are equipped to work securely from locations outside of the office if necessary. We can continue to serve you, regardless of our physical location.
Availability of Our Services
We are committed to upholding the service level agreements we have in place with our customers. This goes for our own technology, as well as that delivered by our partners. We only partner with enterprise-grade providers that meet our high standards for security and reliability. Our cloud infrastructure provider, AWS, is the world leader in public cloud services and has been at the forefront of best practices during this outbreak.
We understand that many organizations are facing significant challenges and we want to do our part to help. If you have any questions related to IT, cybersecurity, remote working, and the cloud, contact us at firstname.lastname@example.org or reach out directly to your customer representative.
We have also published relevant resources dedicated to addressing issues organizations are facing at this time. We will continue to produce helpful guides and recommendations in the coming days.