Managed Security Services Provider (MSSP)
What is a Managed Services Provider (MSP)?
FuseForward provides a fully managed infrastructure management and enhanced security service for data and applications on the cloud. As a Managed Services Provider (MSP) we offer ongoing management of your infrastructure along with comprehensive, multi-layered security service and continuous application monitoring and cost management. Our expert team is dedicated to providing top-notch managed services and robust security measures to ensure the smooth functioning of your IT environment.
With FuseManage, you can rely on our expertise to handle the complexities of managing your digital infrastructure, allowing you to focus on your core business objectives. We offer a range of tailored fully managed services and security solutions that are designed to meet your specific needs and mitigate potential risks. Whether you require ongoing monitoring and maintenance, proactive security measures, or round-the-clock support, FuseManage has you covered.
Managed Services Features
Your subscription to the FuseForward Suite includes proactive support. Not only are our technologies ready-made for an easy migration to the cloud, but FuseForward continues to maintain and operate your cloud environment for you.
One Vendor to Deal With
Instead of dealing with multiple vendors across your environment, you only need to deal with one—FuseForward.
Our Fully Managed Approach
We offer a range of ongoing maintenance and support services. Our Service Level Agreements for managed services range from support through to 24x7 service with additional SLAs.
Includes monitoring, maintenance, and management of the environment and related services, such as user access, entitlements management, and network traffic. We monitor the cloud environment capacity and the health of your infrastructure. This includes server patching and network traffic supervision.
Online Service Desk
Customers can communicate with our team through different channels, report or troubleshoot issues and make change requests.
Out of Hours Emergency Support
In case of any incidents or alerts requiring immediate intervention to the cloud environment.
Managed Services Benefits
We protect your application workloads with a comprehensive, multi-layered approach, supported by continuous monitoring by a team of experts using ISO 27001 compliant procedures.
Simplified Vendor Management
The average enterprise manages multiple security vendors sourced from a complex, ever-changing ecosystem. We manage your vendor partnerships, so you can focus on your business.
We bring your application performance data together in one place, providing the foundation to develop dashboards and analytics that meet your needs.
Managed Security Services (MSSP)
Fully Managed Cybersecurity Services
Digital transformation has the power to profoundly transform the way we do business. But an increase in the amount of connected devices and more and more processes taking place online is making cyberattacks more frequent – and more costly – than ever. While organizations are highly aware of the importance of investing in cybersecurity, finding staff with the right skills is difficult and time consuming.
FuseForward’s security experts act as an extension of your in-house team. We support you in the development, deployment and ongoing maintenance of comprehensive security systems, giving you the peace of mind to focus on what your organization does best.
- Managed Cybersecurity Services
- Cloud Security
- Security Consulting Services
- Expert Cybersecurity Partner
- Security Environment Assessment
Secure, Manage & Monitor Application Environments
Managing your applications is serious business. From security monitoring and vendor management right through to cost management, cloud management is a non-stop job that can quickly drain your resources.
In addition to managing the cloud infrastructure, we offer additional managed services including:
- Fully Managed Security
- Operating System Management
- Managed Backups
- Hardware Monitoring
- Application Monitoring
- Cost Management
- Automated Scaling
- Managed DevOps
We follow best practices, supported by our own cloud application management solution, security, and optimization tools.
The FuseForward cybersecurity team is made up of skilled information security professionals who provide a range of services to ensure the security of your organization, including ongoing support.
FuseForward security services are ISO 27001 certified, meaning all our processes and procedures meet the strict compliance requirements of regulated industries, including healthcare and utilities.
We designed FuseSecure, a patented multi-layered security service, to meet the needs of regulated industries. FuseSecure is continuously monitored and proactively managed and enhanced by our team of experts.
Managed Security Features
Assessment & Compliance
We help you protect your organization’s assets by reviewing your current security posture, identifying potential risks and defining the right processes and technology to address them. Includes current state and compliance assessment, architecture evaluation, architecture strategy and delivery.
We support you in refining your target security environment and implementing effective cybersecurity practices and solutions across your organization. Includes culture and process implementation, security configuration and deployment.
Security Operations Centre
Staffed by a team of highly-skilled information security and technology professionals, the FuseForward Security Operations Centre (SOC) provides organizations with round-the-clock operations, security, cloud and network support. We act as an extension of your IT team and give you the peace of mind to focus on what's important for your organization, with services that include:
- Security incident response services
- Penetration testing services
- 24/7 operations, 365 days a year
Why Choose FuseManage?
With fifteen years’ experience managing complex application environments on the cloud, we bring experience, proven technology, and a client-focused approach.
Expertise & Reliability
Globally located, certified staff with the latest knowledge of products, procedures, & services. Our team brings years of experience and deep expertise in managing complex IT environments. You can trust us to deliver reliable and efficient managed services tailored to your unique requirements.
Deep Platform Vendor Relationships
Access to exclusive platform benefits, including migration & proof-of-concept programs
Proactive Monitoring & Support
We take a proactive approach to monitor your systems, detect potential issues, and provide timely support. Our team works around the clock to ensure the smooth operation of your digital infrastructure.
Robust Security Measures
ISO 27001-compliant security process to ensure data is safe. We prioritize the security of your data and employ stringent security measures to protect against threats and vulnerabilities. Our Managed Security services provide comprehensive protection to keep your sensitive information safe.
Scalability & Flexibility
As your business grows, our managed services and security solutions can scale with your evolving needs. We offer flexible options that align with your business objectives and budget.
Dedicated Customer Support
We value our client relationships and provide dedicated customer support to address any concerns or issues promptly. Our team is always ready to assist you and ensure your satisfaction.
Access to Professional Services
Professional services team that can enhance applications & develop new solutions
The following elements are crucial to our patented model for operating your workloads in the cloud:
Whether it is scoping a project or designing an ongoing service we need to understand our clients’ objectives and challenges. Everything we do is driven by meeting agreed aims.
With a properly designed architecture, there is generally a reduction in the total cost of ownership (TCO) of your IT infrastructure. This isn’t just a reduction in the annual budget, but improved cost predictability and management. We ensure that you have all the resources your applications need to meet SLAs – whilst staying within agreed budgets.
This isn’t just about preventing unauthorized access or loss of confidential data, but about making sure identity and access are managed appropriately across the organization. Proper identity and access management processes will strengthen both security and operational programs.
We design in durability and redundancy so that business operations continue as promised. We constantly monitor and predict performance, intervening to prevent issues.
Agility & Flexibility
Being client-focused we operate a model that allows frequent changes to applications and services – without impacting performance or availability.
The world of IT is constantly providing new technologies and techniques (such as AI & ML). We recommend what will enhance performance while meeting budget targets.