New Director of Services Delivery & Customer Support

New Director of Services Delivery & Customer Support

We are proud to announce the appointment of Eric Inglis as the Director of Service Delivery and Customer Support for our Global operations. Eric will oversee the delivery of transformational cloud solutions and managed services for our customers.

Eric comes to us with over 20 years of experience in HealthCare IT and will play a critical role in growing our business within the Healthcare market.

Eric’s previous experience includes a period as the Executive Director for Global Support Operations (medical imaging products) at McKesson/Change Healthcare. His most recent experience includes TELUS Health, where he had direct involvement with Virtual Healthcare and EMR systems in his role as Director, Strategy and Enablement.

“Privacy and security is a top concern for critical service providers, where security concerns can prevent providers from a move towards digital services.” says Eric. “I’m very excited to be joining FuseForward, a company that is in a position to enable cloud services for critical industries, while ensuring they are fully compliant and protected. In particular I am looking forward to the opportunities FuseForward’s products and services can bring to the Healthcare sector.”

Mark Damm, CEO of FuseForward, is excited to welcome Eric to the team.

“Eric has a wealth of experience building effective Service Delivery including PMO and Support Services from the ground up and introducing project management best practices” says Mark. “We are confident that our customers will receive the very best support and service with Eric involved in the early stages of our clients’ journeys, from initial design and implementation all the way through to customer on-boarding and beyond. His depth of industry insight and knowledge is a welcome addition to the FuseForward team.”

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