FuseForward makes complexity simple
We make complexity simple by providing insights from facility, asset and workforce data through an intelligent, data-driven, AI/ML-based, real-time facility performance and analytics platform called FuseCommand.
FuseCommand provides a single-pane command center view of complex multi-facility asset and workforce data using a digital twin interface that enables monitoring, situational analysis, forecasting and predictions, helping managers, operators, and planners to optimize operations and asset management.
We have 25 years of experience in the implementation of innovative solutions for complex asset-heavy critical industries and public sector clients with distributed infrastructure and facilities, such as cities, utilities, higher education campuses, healthcare, government and defence.
We lead the Intelligent Systems Alliance Research Network, a network of academics and industry experts with a passion for applying advanced analytics to concrete, real-world needs within the built environment.
We’ve been at the forefront of the shift to the cloud since it began, overseeing some of the earliest enterprise cloud migrations.
With a background in system integration, we know the challenges enterprise companies face when they move to the cloud, including sourcing from multiple vendors. We wanted to make this process faster and easier for our clients and set off to develop a new solution.
The FuseForward Cloud Suite is that solution. Using our patented ISO 27001 certified methods for managing complex systems, FuseForward has managed to develop a fast, cost-effective way of securely migrating to and operating in the cloud. We’ve used this process to deliver cloud environments to a diverse range of industries, from cities through to large utilities, manufacturing, sales, and service organizations.
Our rapidly growing company is headquartered in Canada, with presences in UK & South Africa but we conduct business across the globe. Today you can find our technology in use in Asia, Europe, North America, and Africa.
FuseForward Mission
We aim to make complexity simple with automated IT systems and processes. We think big; our ultimate dream is to one day help build an intelligent city on the moon. However, we’re also practical, and on a day-to-day basis, our ultimate goal is to make your business run better.
Some of the things that make FuseForward different:
- First and foremost, our technology is different. Our patented ready-made solutions are the first of their kind. Learn more about our underlying technology.
- We take a true, partnership approach to our work. We partner with our clients, with technology suppliers, and with service providers. Our technology incorporates rather than replacing or competing with other technologies. Learn more about our partnership approach.
- We Live and Breathe Security. It’s one thing to say that a system is secure, but at FuseForward, we take security to the next level. We lock down our products and services with a comprehensive, multi-layered security service. Learn more about our managed security service.
- We’re incredibly professional. Our clients consistently report that their experience with FuseForward is consistently professional and reliable. See our case studies: Real-Time Ride-Share Operations and Modernizing Facility Management.
FuseForward Leadership
Mark Damm
Chief Executive Officer- Sole inventor of two patents
- Skilled system architect
- 25+ years complex IT implementations
Mark Damm is a seasoned entrepreneur, technical expert and skilled system architect with over 25 years’ experience leading the implementation of complex IT systems for critical infrastructure providers. Mark has worked with a range of Fortune 500 companies and large public agencies within this sector, including large facilities, cities and utilities.
During this time, Mark developed a deep understanding of the challenges critical infrastructure providers faced when it came to the implementation of complex systems and was inspired to improve the process. As a result, he invented and patented a new method for improving and automating the delivery of complex IT systems.
As Founder and Chief Executive Officer of FuseForward, Mark is responsible for leading the vision, business and technical strategy of the company. He holds a Bachelor of Mathematics from the University of Waterloo, with a major in Computer Science and Operations Research.
Connie Yee
Vice President- Expertise in critical infrastructure
- Former Corporate IT Director
- 25+ years managing complex IT programs.
Connie has over 20 years’ experience in the delivery of complex IT systems. Over this time Connie has developed an impressive track record of successful enterprise technology implementations, including major enterprise asset management systems.
As a former Corporate IT Director within the mining industry, Connie possesses first-hand knowledge of the challenges and complexity related to IT systems for critical infrastructure providers. She brings this expertise to the development of FuseForward’s products, ensuring they meet industry needs while addressing the key challenges faced by IT in this sector.
Connie holds both an MBA focused in Finance and Information Systems from the University of British Columbia, and a Bachelor of Commerce, Finance from the University of Calgary.
Jim Saunders
Chief Financial Officer- Former Nestle Director of Finance
- Pricing expert
- Consultant to 7 of the Dow Jones 30
Jim Saunders is an analytics expert and management consultant with twenty years’ experience across North America, Europe and Asia. His extensive professional experience includes a successful period as Director of Finance at Nestlé, along with consulting assignments for seven of the Dow Jones 30.
Jim is co-author of “World Class Pricing: The Journey.” The approach to pricing improvement shared in this book has been successfully applied by many of the worlds’ leading companies including Exxon Mobil, GE, Michelin and J&J, among a host of others.
Jim holds an MBA from the University of Western Ontario’s Ivey School of Business.
Dr. Michael Lamoureux
Vice President, Research and Lab Services- 30+ years advancing research initiatives
- Experienced taking new innovations to market
- Invented MacRecorder, MacIntosh's first recording device
Dr. Michael Lamoureux is an experienced academic researcher and innovator, with over thirty years’ experience managing research initiatives. He has secured millions of dollars in funding to support his projects, many of which have resulted in new technology currently in use within the healthcare and oil & gas sectors.
Michael is also an accomplished inventor. In 1985, MacIntosh computers didn’t have any capability to record audio, so he invented MacRecorder – MacIntosh’s first recording device. He also created complementary software so that everyday users could edit recordings. Michael achieved commercial success with MacRecorder and enabled MacIntosh users everywhere to record and edit audio.
As FuseForward’s Director of Research, Michael coordinates FuseForward’s Intelligent Systems Alliance, a research network dedicated to developing new systems to optimize the performance of buildings, roads and other infrastructure. As part of this work, he is FuseForward’s liaison on the Ryerson University Smart Campus project, overseeing the development of a campus-wide digital twin and the supporting data platform.
Michael holds a PhD, Mathematics, from the University of California Berkeley. He also holds an MSc, Mathematics, from Stanford University and a BSc, Mathematics, from the University of Alberta.
Contact us
With expertise across advanced analytics, data, IOT, AI & ML, cloud, intelligent systems, cybersecurity and much more, we can answer your questions and help design a solution.
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